Privacy Policy

1. General Information

The protection of your personal data is important to us. This privacy policy informs you about the type, scope, and purpose of the processing of personal data by Unknown Frontiers. We process your data in accordance with legal requirements, in particular the General Data Protection Regulation (GDPR).

2. Collection and processing of personal data

We only process personal data if this is necessary to provide our services or to comply with legal requirements.

Data we can collect:

• Contact information: Name, email address, telephone number (e.g., for inquiries via our contact form or by email).
• Usage data: Information about your interaction with our website (e.g. IP address, browser type, access times).
• Communication content: Messages that you send to us (e.g. via email or contact forms).

3. Purpose of data processing

The collected data will be used for the following purposes:

• Processing contact requests and communicating with you.
• Provision of our services in the field of Generative AI, Social Media Management and related offerings.
• Analysis and improvement of our website and services.
• Fulfillment of legal obligations.

4. Legal basis for data processing

We process your data on the basis of the following legal grounds:

• Article 6 paragraph 1 letter a GDPR: Consent – e.g., if you contact us voluntarily.
• Article 6 paragraph 1 letter b GDPR: Contract performance – if the processing is necessary to provide our services.
• Article 6 paragraph 1 letter f GDPR: Legitimate interest – e.g. for the analysis and optimization of our website.

5. Disclosure of data to third parties

Your data will generally not be disclosed to third parties, unless:

• They have given their explicit consent.
• Sharing your data is necessary for us to provide our services (e.g., technical service providers).
• There is a legal obligation to disclose the information.

6. Cookies and Tracking Technologies

Our website uses cookies to improve the user experience. Cookies are small text files that are stored on your device.

• Required cookies: These are necessary to ensure the basic functionality of the website.
• Analytics Cookies: With your consent, we use tools like Google Analytics to analyze user behavior anonymously.

You can deactivate cookies at any time: You can use your browser settings to determine which cookies may be stored.

7. Storage Duration

Personal data is only stored for as long as is necessary for the above-mentioned purposes or as required by statutory retention obligations.

8. Your Rights

As a user, you have the following rights:

• Right of access: You can request confirmation as to whether and which data we process about you.
• Right to rectification: You can request the correction of incorrect or incomplete data.
• Right to erasure: You can request the deletion of your personal data, provided there are no legal obligations to the contrary.
• Right to restriction of processing: You can request the restriction of the processing of your data under certain conditions.
• Right to data portability: You can request that we provide your data in a structured, common format.
• Right to object: You can object to the processing of your data if we process it on the basis of legitimate interests.

To exercise your rights, please contact us at hello@unknownfrontiers.de.

9. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. Changes to the Privacy Policy

We reserve the right to change this privacy policy to adapt it to new legal requirements or changes to our services. The current version can be found on our website at any time.

11. Contact

If you have any questions about the processing of your data or to exercise your rights, please contact us:

Email: hello@unknownfrontiers.de